Yes. Our cancellation policy depends on the type of safari booked and the suppliers involved. Please note that gorilla trekking permits are issued by the Uganda Wildlife Authority and are subject to their cancellation and refund policies. We recommend purchasing comprehensive travel insurance to cover unforeseen circumstances.

Uganda is a year round destination. However, the dry seasons offer the best trekking and game viewing conditions:

• June to September
• December to February

The rainy seasons can also be rewarding, with fewer visitors, lush landscapes, and excellent birdwatching opportunities.

Uganda is considered one of East Africa's most welcoming and rewarding travel destinations. National parks and tourist areas are generally safe, and our experienced guides prioritize your safety throughout your journey.

As with any international destination, we recommend:

• Following your guide's instructions.
• Keeping valuables secure.
• Respecting local customs.
• Purchasing comprehensive travel insurance.

Yes. We offer safaris for couples, families, solo travellers, and groups.

Accommodation options include:

• Budget lodges
• Mid-range lodges
• Luxury safari lodges
• Exclusive boutique camps

Please note that gorilla trekking participants must be at least 15 years old, as required by the Uganda Wildlife Authority.

We accept several secure payment methods, including:

• Bank transfers
• Credit and debit cards (where applicable)
• Mobile Money (Uganda)
• Other secure payment options as advised during booking